Begin here. Keep this open during the call, lead with the clear outcome, and use the service details only when the customer asks.
The spec sheet is what we do.
This is what they buy.
Complete each step in order. Use the glossary last to reinforce the details and prepare for role-play.
“There are three things that decide whether a local business gets found and turns that into booked work. Do you show up when someone searches? Does your Google profile and reputation make them pick you? And when they reach out, does anybody actually follow up? What we put together covers all three.”
Pladigi performs and is accountable for all work described in its programs.
These capabilities are delivered together inside customer-facing Pladigi programs. Do not position them as separate products.
This is the hub. Every call, text, web chat, and form fill lands in one inbox so nothing gets lost. If you miss a call, it automatically texts that person back before they call your competitor.
Most local businesses miss 20–30% of inbound calls. This catches what falls through without replacing the phone system.